Archivists and librarians in UK special collections often work solo. Managing reader access in this situation is challenging. Helen Weller, archivist at Westminster College, asked the archives-nra discussion list members for tips on how to cope, and shared them via a guest blog on the LIS New Professional’s Toolkit site: Lone archivists and reading room provision. Lots of helpful guidance here (some of it from me!).
The Toolkit site accompanies Bethan Ruddock’s new book of the same name from Facet Publishing. I highly recommend both book and site for all information/heritage professionals: they are packed with sensible advice.